Your privacy and anonymity are our top priorities
At Confyd Online, we believe that privacy is a fundamental right, especially when it comes to mental health. This policy explains how we protect your information, maintain your anonymity, and ensure a safe space for sharing.
Last Updated: November 11, 2025
When you submit a story, we collect only the content you voluntarily share. We do NOT require or collect:
To maintain site security and functionality, we collect minimal technical data:
This data is anonymized and never linked to individual users.
No Account Required: You can post and read stories without creating an account or providing any personal information.
No Identifying Metadata: We strip metadata from all submitted content before publication.
Content Moderation: Our moderation team reviews stories to ensure no personally identifying information (names, addresses, phone numbers, etc.) is accidentally included.
Secure Infrastructure: All data is encrypted in transit (HTTPS) and at rest using industry-standard encryption protocols.
No Cross-Platform Tracking: We do not use third-party trackers, advertising cookies, or social media pixels.
We use collected information solely to:
We NEVER sell, rent, or share your information with third parties for marketing purposes.
We use minimal cookies and browser storage for:
No Advertising or Tracking Cookies: We do not use cookies for advertising, tracking, or analytics beyond basic site functionality.
You can clear cookies and local storage at any time through your browser settings.
We use the following third-party services with strict privacy protections:
Our hosting provider has access to server logs for security purposes but is contractually obligated not to share or use this data.
If you choose to donate, payment processing is handled by secure third-party providers (PayPal, Stripe). We do not store your payment information.
Story audio is generated using your browser's built-in speech synthesis. No data is sent to external servers for this feature.
We carefully vet all third-party services to ensure they meet our privacy standards.
Published Stories: Stories remain on the platform indefinitely unless flagged for violating community guidelines or you request removal.
Request Story Removal: To remove a story you've posted, contact us at hello@confydonline.com with the story title and approximate date posted. We will remove it within 48 hours.
Technical Logs: Security logs are retained for 90 days and then automatically deleted.
Draft Auto-Saves: Story drafts are stored locally in your browser only. You can delete them by clearing your browser's local storage.
You have the right to:
To exercise any of these rights, contact us at hello@confydonline.com
Confyd Online is designed for users aged 13 and older. We do not knowingly collect information from children under 13.
If you believe a child under 13 has posted content, please contact us immediately at hello@confydonline.com
For Users 13-17: We strongly encourage parental guidance when using Confyd Online.
We implement industry-standard security measures including:
While we take extensive precautions, no system is 100% secure. We recommend not including sensitive personal information in your stories.
Confyd Online is accessible worldwide. If you're accessing from outside the United States, please be aware that your data may be transferred to and processed in the U.S.
GDPR Compliance (EU Users): We comply with GDPR requirements including data minimization, purpose limitation, and your right to erasure.
CCPA Compliance (California Residents): We do not sell personal information and provide California residents with all rights under CCPA.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Notification: We will notify users of significant changes by posting a notice on the homepage and updating the "Last Updated" date at the top of this policy.
Continued Use: Your continued use of Confyd Online after policy changes constitutes acceptance of the updated terms.
If you have questions about this Privacy Policy or your personal data, please contact us:
Email: hello@confydonline.com
Subject Line: Privacy Policy Inquiry
Response Time: We aim to respond within 48 hours
Your privacy is sacred. We built Confyd Online with the belief that mental health support should be accessible, anonymous, and safe. We will never compromise your privacy for profit or convenience. You deserve a space where you can share freely without fear of judgment or exposure.
Thank you for trusting us with your stories. 💛
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